At Satnam Herbal, we respect every individual’s right to privacy. Our relationship with you is our most valuable asset and is the very basis of our name and reputation.

Information Collection and Use

This privacy policy (“Privacy Policy”) notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. Be informed that we strictly do not share your Personal Information to any third parties in any manner other than for the reasons mentioned here in this Privacy Policy.

Who are we?

We are Satnam Herbal Company.

Our address:
Kairli, Viratnagar, Jaipur, Rajasthan (303119), India

You can contact us by post at the above address, by email at support@satnamherbal.com .

How we use your information

What information do we collect?

We collect information about you at our Website, exclusive brand outlets and at our customer service centers. Some of this information does not identify you personally, but provides us with information about how you use our services and engage with us (we use this information to improve our services and make them more useful to you). The information we collect about you, your spouse or children includes some or all the following:

  • Name (including title);
  • Address;
  • Country;
  • Phone number;
  • Email address
  • I need help with (Subject)
  • Comments

Why do we collect this information?

Comments
If you have any additional comments you can enter further details to your query/question to help us better understand the situation.

Name (including title)
We require your name to create user name/required to provide personalized experience while answering questions/required to generate order invoice and shipment details by us as well as our shipment partner.

Address
We require the address to generate order invoice and shipment details by us as well as our shipment partner including the Post code, City, and Country. These details will be printed on the shipment labels for facilitating the delivery process.

Country
We require the country you live in to answer you better and to analyse your health related query better.

Phone Number
We require the phone number to identify you as a member of the loyalty program, generate order invoice, and shipment details by us as well as our shipment partner to contact you regarding your purchase. If you subscribe, you may opt to receive offers, promotional SMS, and surveys.

Email id
Your email ID is required to answer your question, to contact you in case we need more details about your question, to revert with the solution to your query, or to receive communication on order related updates. If you subscribe, you may opt to receive offers, promotional messages, and surveys.

I need help with (Subject)
If you have any queries, concerns or complaints, we require this information to direct questions to the right team to provide quick solutions.